Koala Insurtech gateway portfolio company

Koala

Instant compensation for flight disruptions

Timeline Koala insurtech gateway
WHAT IS KOALA?

Koala is reinventing travel insurance. Their data-driven products proactively alert travelers to any disruption and pay-out instantly, no forms, no exclusions, no questions asked.

 

CO-FOUNDERS

Young team of ambitious tech entrepreneurs:

Ugo Weyl, CEO

Leo Tordjman, CPO

Antony Mechin, CTO

Koala founders insurtech gateway portfolio
Koala product insurtech gateway portfolio
THE PROBLEM

Every year, hundreds of millions of passengers suffer flight disruptions and face an uphill battle to claim compensation. Travellers face antiquated claims procedures, with only 15% of customers receiving a pay-out.

Airlines also suffer, with flight disruption costing the industry €4 billion every year – an average of 5% of their total operating costs. 

 

THE SOLUTION

Koala’s technology tracks all journeys in real-time in order to instantly inform passengers as disruption occurs and issue cash compensation on the spot, no ifs, no buts.

Happy travelers, happy airlines.

BETA PRODUCT LAUNCH

Koala’s products benefit both operators and consumers. Their win-win solution is in high demand across the travel industry and, over the next 3 months, will go-live in the booking journeys of 2 airlines and 4 travel agencies.

 

MISSION

Flight disruption insurance is just the beginning. Koala is dreaming big, going way beyond insurance, to become the ultimate travel companion from the moment you leave your front door to the moment you safely arrive back home. 

Koala, never travel alone.

 

Koala travel delay insurtech gateway portfolio

“Koala offers a unique way for airlines to save money and overcome one of their most significant customer service challenges, while at the same time offering an excellent experience to their travellers. Watch this space, Koala is on the way to becoming the next travel essential.”

Peter Davies, CEO of investor Airline Management Group and former CEO of four airlines including Air Malta, Caribbean Airlines and Brussels Airlines.

“We had seen several flight disruption startups before Koala. Their positioning to work directly with the airlines was bold, different and clearly learned the hard way. We’re excited to support them as they launch their beta product and to be a part of their future success. They are going to be one to watch.”

Stephen Brittain, Co-Founder, Insurtech Gateway

“We are very excited to have Insurtech Gateway joining the Koala family, bringing their unique insurance expertise to the team. We are looking forward to having their support as we launch our product at Falcon 9 speed and scale internationally.”

Ugo Weyl, Co-Founder and CEO, Koala

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